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COO Magazine Q1 2025

The Case for Promoting a Banking COO to CEO

Maurice Evlyn-Bufton
CEO
Armstrong Wolfe

A Leadership Assessment within Financial Markets.

Executive Summary

The traditional pathway to becoming a CEO in financial markets has predominantly favoured individuals from front-office, revenue-generating roles such as sales, trading, or investment banking. However, as industry dynamics evolve, regulatory scrutiny intensifies, and market operations become more complex, the case for promoting a COO to CEO has grown stronger. Historically, the CEO role has been associated with vision-setting, client management, and driving business growth, whereas the COO has been viewed as a function focused on operational efficiency and risk management.

However, modern financial institutions are facing an increasingly complex landscape where operational resilience, regulatory compliance, and technology-driven efficiencies are critical to success. COOs, given their deep understanding of an organisation’s internal mechanisms, are emerging as viable candidates for leadership, capable of balancing strategic vision with execution.

This document explores the rationale for appointing a COO as CEO, examining regulatory perspectives, market perceptions, and evolving industry trends.

The Strengths of a COO in the CEO Role

A COO’s extensive exposure to an institution’s core operational, risk, and technological frameworks equips them with skills that are increasingly relevant to the modern CEO role. Unlike traditional front-office leaders, COOs possess a comprehensive understanding of business processes and can align strategic vision with effective execution. Their expertise in risk management is particularly valuable in today’s heavily regulated financial environment.

With global regulators emphasising governance and oversight, COOs are well-prepared to ensure compliance and enhance operational resilience. Furthermore, COOs are often at the forefront of crisis management, adept at handling market disruptions, regulatory interventions, and technological challenges. Their ability to navigate these high-pressure scenarios demonstrates their readiness for broader leadership responsibilities.

Additionally, as financial markets continue to integrate advanced technology, including automation, artificial intelligence, and data-driven decision-making, COOs with experience in spearheading digital transformation initiatives are well-placed to drive innovation at the highest levels of the organisation. Their cross-functional leadership—spanning trading, compliance, IT, and human resources—further enhances their ability to manage complex institutions, fostering collaboration and efficiency.

Ultimately, the evolving expectations of CEOs require a balance of innovation and risk discipline, a combination that COOs are uniquely equipped to deliver.

Regulatory and Competitive Perspectives

Regulators are likely to view a COO’s appointment to CEO favourably, given their extensive experience in governance, compliance, and risk management. A COO’s track record in regulatory affairs reassures oversight bodies that the firm is committed to maintaining stability and operational resilience.

As global regulatory frameworks continue to evolve, financial institutions must demonstrate stringent internal controls, cyber resilience, and anti-money laundering compliance—all areas where COOs already play a critical role. By promoting a COO to CEO, firms can reinforce their commitment to regulatory excellence and mitigate systemic risks. However, while regulators may welcome this shift, competitive market perceptions are more complex.

Traditional revenue-driven executives may question a COO’s ability to drive client engagement, revenue growth, and business development—key competencies historically associated with CEOs. Critics argue that a COO’s risk-focused mindset could lead to conservative decision-making, potentially limiting bold strategic initiatives. Nevertheless, as financial institutions prioritise sustainable growth, operational efficiency, and regulatory alignment, the competitive advantage of a COO-led firm may become increasingly apparent.

The shifting industry landscape suggests that the market may gradually embrace this transition, especially as firms recognise the strategic importance of operational resilience and technological innovation in sustaining long-term success.

Why Have Financial Markets COOs Historically Not Been Considered for CEO?

Despite their strategic and operational expertise, COOs have traditionally not been the default choice for CEO succession in financial markets. One key reason is the long-standing distinction between strategic and operational leadership. CEOs are expected to be visionaries, setting long-term direction, engaging with external stakeholders, and driving revenue growth, whereas COOs have historically been perceived as inward-focused, concentrating on execution, cost management, and process optimisation.

This perception has often resulted in boards prioritising candidates with a strong external focus, such as heads of investment banking or trading, over those with operational backgrounds. Another major factor is the lack of direct revenue-generating exposure. COOs typically oversee execution rather than sales and client engagement, while CEOs are traditionally selected from front-office roles with direct P&L responsibility.

Since investors and shareholders often seek leaders with a proven track record of driving revenue, COOs may struggle to position themselves as natural successors. Additionally, the COO role has been viewed as primarily a governance and control function, with an emphasis on compliance, risk management, and cost efficiency. While these are crucial aspects of financial leadership, they have not historically been equated with the entrepreneurial drive and strategic acumen expected of a CEO. Furthermore, the COO has often been seen as a second-in-command, operating as a key execution partner to the CEO rather than an independent decision-maker.

Without visibility as a primary strategic leader, many COOs have faced difficulties in securing CEO appointments. Lastly, financial markets have traditionally favoured business-unit heads, such as those in investment banking, trading, or asset management, as CEO candidates due to their direct impact on profitability. Unlike Chief Financial Officers (CFOs), who often transition to CEO due to their financial oversight and investor relations experience, COOs have not had a well-defined succession path.

However, this trend is changing as firms increasingly prioritise operational resilience and technological transformation, positioning COOs as more credible CEO candidates.

The Future of the COO-to-CEO Transition

While COOs have historically been overlooked for CEO roles, industry trends indicate a shift in this perception. The increasing complexity of financial markets, coupled with heightened regulatory scrutiny and rapid technological advancement, has led to a re-evaluation of the qualities required in a CEO.

Boards are recognising that COOs, with their expertise in operational resilience, regulatory affairs, and technology-driven efficiency, bring valuable capabilities to leadership positions. Moreover, as financial institutions integrate digital transformation initiatives, COOs who have led these efforts are gaining greater strategic visibility. The evolving expectations of the CEO role—requiring a balance of innovation, risk management, and long-term operational sustainability—are aligning more closely with the skills COOs possess.

However, for COOs to successfully transition into CEO roles, they must proactively develop key competencies, including revenue-generation experience, client relationship management, and strategic decision-making. By cultivating commercial acumen and engaging more directly with market-facing activities, COOs can strengthen their candidacy for CEO succession. In conclusion, while COOs may still face challenges in breaking into traditional CEO pipelines, the shifting priorities of financial markets suggest that their operational expertise, crisis management skills, and strategic execution capabilities make them increasingly viable contenders for leadership.

As firms continue to evolve, those that embrace COOs as potential CEOs may find themselves better equipped to navigate the complexities of modern financial markets.

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