As 2023 draws to an end, the current geopolitical climate, marked by uncertainties such as the Israel/Gaza and Russia/Ukraine conflicts, is having a...
Managing Your Career Into 2024 and Beyond
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Points of view
Striving for Authentic Leadership
Interview by Gwen Wilcox, COO, Armstrong Wolfe Striving for authentic leadership Peter Zorn Talent & Transformation, IBM “The outcome of this...
Armstrong Wolfe Membership Document 2023
Time and Success
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Productivity in a hybrid working model
Not a science, but a refocus on leadership and management in enhancing staff morale by Maurice Evlyn-Bufton, CEO of Armstrong Wolfe Since March 2021...
Investment banks need to partner if they want to survive and grow
by Pierre Pourquery, Head of Capital Markets UK and Emanuel Vila, UK Capital Markets Consultant, EY UK As returns fall and costs stay high, the...
Systemic and idiosyncratic risks of crypto-assets and ecosystems
by Vijay Chakravarthy, Group Head of Risk Management and Internal Audit at ED&F Man Holdings As I put the finishing touches to this article,...
Are banks returning to a front-to-back, end-to-end ownership of the business?
Operations alignment within Markets and Banking by Maurice Evlyn-Bufton, CEO of Armstrong WolfeOutline: Increasingly business heads are asking:...
The Power of Heart-Centered Leadership
Listen to podcastLeaders across the globe have been significantly challenged by the events affecting our daily lives since March 2020. All this...
Why menopause matters, especially in the workplace
By Alison Martin-Campbell, Executive Assistant and founder of EY’s 40+Network I nodded as I listened to the recent Women in the COO Community...
Walking the tightrope — balancing flexibility and productivity in capital markets
by Stefanie Coleman, Principal, People Advisory Services, Ernst & Young LLP Banks have particular workforce issues. These companies are complex...
Do I stay or do I go?
Pandemic triggers demand for talent within business management Recently we were asked the following by a Global COO within Markets: “Given a number...
RTO Survey
30 banks and asset managers and members of iCOOC (International COO Community) attended two forums to discuss policy and operational matters...
Offshoring and Outsourcing: Optimising the mix for a Global Asset Manager
by Christopher Rigg, Capital Markets Industry Lead, Sutherland Contents Asset Management Industry InsightsGlobal Asset Management IndustryGlobal...
Gaining Competitive Advantage with Investment Research through the Use of Artificial Intelligence and Other Technologies
Sponsor Perspective For many institutional investors, the abrupt transition to working from home precipitated by the global pandemic exposed...
Q3 Cyber Risk minutes
Abridged Minutes Questions asked: Is there a common definition of internal and external cybersecurity risks? How active is the COO in the...
Threat Management
Evolving perspectives amidst the pandemic Defining Threat Management Entering ‘threat management’ in the Cambridge Dictionary it will offer you 10...
The Power of Data: How Transparency Can Push Performance
Switzerland still has a way to go to achieve gender equality, especially in the workplace. The recent prioritization of ESG puts fresh focus on the...
Blockchain Disruption in the Evolution of Banking
by Wade Younger, Chief Operating Officer, BSI Solutions, Inc. Economists have been exploring human behavior for hundreds of years, including how we...
Overthrow capitalism? It’s no longer a fringe idea
Revolution is in the air. But capitalism’s greatest gifts are yet to come. If ESG becomes more than words and gestures. The evidence is clear that...
BCS – Climate Risk Management
This blog is the second in our series that breaks down our key findings from our TCFD Global Progress Report for the banking sector, published in...
In the Spotlight – Peter McCarthy (EMEA CAO, Citi) answers ‘Where now for the COO post-pandemic?’
“The global pandemic has shown that local accountability and empowerment is required to ensure business can continue amidst a crisis, running in...
Spotlight on Climate Change & COP26
Is there really a role for corporate real estate directors in tackling climate change? In this article we make the case for directors of corporate...
The Capital Markets Enterprise 2021
by Matthew Hargreaves, Global Industry Lead Capital Markets Solutions, DXC Luxoft 1. Reengineering the operating model for change and growth The...
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Join the only global membership committed to the advancement of the Financial Services COO.
Contact Maurice Evlyn-Bufton (CEO) or Isabelle Scannell (EMEA and APAC Relationship Manager & WCOOC Global Programme Lead) to discuss membership or for any further information you need.
Be engaged, connect with the industry and your peers, empower your people through knowledge transfer and learning.