THE ACCIDENTAL COO

THE ACCIDENTAL COO

“Having returned to a business role, do you think having been a COO will influence your ability to be successful in your career in the future?” THE ACCIDENTAL COO From business to business management “Historically the COO role was used to help administrate and support...
THE ORIGIN OF SPECIES

THE ORIGIN OF SPECIES

“CEOs and business heads have a valued resource within the COO and business management community, which has proven essential.” THE ORIGIN OF SPECIES From ‘nice to have’ to ‘must have’ – the COO in ascendency I first came across the role of ‘business manager’ when...
REDEFINING THE ROLE

REDEFINING THE ROLE

“A COO will find the moment to excel and move from the periphery to the heart of the business” REDEFINING THE ROLE The COO post-credit crunch The principal responsibilities of the COO were established in response to the demands on business heads to have a reliable and...
THE REGULATOR

THE REGULATOR

“The question I have to ask is simple.’ He spoke slowly, articulating each word carefully and clearly. ‘What is the role … your role as a Markets’ COO?’’ IN THE BEGINNING – THE REGULATOR 2. NO TIME FOR POOR CONDUCT A novel by Fed Libor In a glass-walled room on...
Culture in Evolution and the Role of the COO

Culture in Evolution and the Role of the COO

As we move through 2018, now is the time for the COO community to seize the opportunity to shape the banking industry of tomorrow and address the imbalance created by the pursuit of profit over purpose in previous years. How this can be done, and where the future of...